Service disruption: recording and documents unavailable

Last updated: October 4, 2026

What's happening

One of our service providers is experiencing an outage, which is affecting Contented. Our team is treating this as a top priority and working to restore full service as quickly as possible. We'll update this article as soon as we have more information.

What's affected

While the outage continues, you won't be able to:

  • Record conversations in the Contented mobile or desktop apps

  • Create documents or insights in the Contented workspace

Your existing recordings are unaffected.

If you need to record an urgent meeting

Use your device's built-in voice recorder in the meantime:

  1. Open your device's voice recorder or voice notes app.

  2. Record your meeting as normal and save the file.

  3. Once Contented is back online, upload the recording to your workspace to create your documents.

This way, your important conversations are still captured.

If you need a document urgently

Our team can process recordings into documents for you while the workspace is unavailable.

Email support@contentedai.com and let us know what you need. We'll reply with how to share your recording with us securely.

Updates

We'll update this article and email workspace admins as soon as service is restored. For any questions in the meantime, contact support@contentedai.com.

Thank you for your patience and we're sorry for the disruption.