How to add or edit speakers

You can rename speakers in a transcript or correct the number of speakers if Contented has detected the wrong speaker count.

Rename speakers

1. Go to Conversation library.

2. Open the recording you want to edit.

3. Click Label [X] speakers at the top of the conversation.

4. In the Name your speakers panel, enter the correct name for each speaker.

5. Click Update beside each name to save your changes.

The updated names will then appear throughout the transcript, making it easier to see who said what.